USE OF THIS WEBSITE
Use of this site
The services and information provided on this site (www.universitycompensation.co.uk) are intended for use “as is,” without warranty of any kind. Under no circumstances shall Asserson Law Offices (“Asserson”) be liable for any claims, losses or damages arising from errors, defects or limitations of the services provided. You assume full and sole responsibility for your use of these services. Asserson will be liable for no direct, indirect, financial or other damage resulting from your use and/or reliance on the information appearing on the site.
Asserson may make changes to the site from time to time, including the site’s visual appearance, the nature, scope and availability of the services provided on the site, or any other aspect of these services. The changes may entail malfunctions and/or inconvenience, etc. Asserson will bear no liability for any claims or damages incurred due to the aforementioned changes and/or to any related malfunctions.
Governing law and jurisdiction
Your use of this website shall be governed by the laws of England and Wales. Ay dispute arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Who We Are
What We Do
We are a law firm registered in England and Wales and regulated by the Solicitors Regulation Authority (number 549779). This website has been set up to specifically seek to register potential claimants for free to join a group claim against the universities for lost teaching days due to the recent university strike.
How We Process Personal Data
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1 Information We May Collect From You
1.1 Information you give us (Submitted Information):
1.1.1 This includes information that you provide by filling in forms and submitting information to us, by e-mail or through our services or the Website, when you register to use our services, subscribe to any one of our services, through surveys, or by requesting further services.
1.1.2 The information you give us may include your:
(a) name and address,
(b) e-mail address,
(c) your student ID number;
(d) whether you are an EU student or not;
(e) university and information about courses you are enrolled in and your tuition fees; and
(f) phone number.
1.1.3 Records of communications between you and us relating to services provided by us to you. If you contact us, whether through our services, the Website, our call centre or otherwise we may keep a record of that correspondence or conversation. For example, if you submit a query, a complaint, report a problem with our service, Website, or otherwise liaise with our customer service, technical support or any other department in our company we may keep a record.
1.1.4 We may contact you if we need further information or if the information you submit on a form is incomplete.
1.1.5 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
2 Information we collect about you
2.1 Each time you visit our Website or use our services we may collect the following information:
2.1.1 Details of your use and your visits to our Website including, but not limited to traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise (“Log Information”).
2.1.2 Your contact details such us your address, e-mail address, forename, surname and phone number (“Contact Details Information”).
2.1.3 Information we receive from other sources (“Third Party Information”). We are working closely with third parties (including, for example, business partners, legal counsel, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies, etc).
2.2 We may check some of the information that you provide against third party databases to confirm that it is accurate.
3 How We May Use The Information Collected From You
3.1 We may process this information for the purpose of:
3.1.1 Administering registration records;
3.1.2 Contacting you in order to offer you to join an action against the universities which were on strike;
3.1.3 Providing you access to all parts or features of our services, or the Website;
3.1.4 Dealing with your enquiries and requests, including contacting you where necessary;
3.1.5 Carrying out our obligations arising from any contracts entered into between you and us;
3.1.6 Contacting you for your views on our services and notifying you occasionally about important changes or developments to our services, or to the Website;
3.1.7 Improving and developing our services, or the Website;
3.1.8 Ensuring that content from our Website is presented in the most effective manner for you and for your computer or mobile device; and
3.1.9 Crime, fraud and money laundering compliance.
3.2 If you do not want us to use your information in this way, or to pass your details on to third parties, please email us using the address firstname.lastname@example.org to withdraw your consent.
3.3 We may also gather information and statistics for the purposes of monitoring the usage of the Website and our services and may provide such anonymised information to third parties. These statistics will not include information that can be used to identify you.
4 Information Security
4.2 Where you have been allocated a user admin area (an “Account”), this area is protected by your user name and password, which you should never divulge to anyone else. You are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.3 Please be aware that communications over the Internet, such as e-mails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet.
4.4 We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
4.5 We believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
4.6 All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our users’ information.
4.7 We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.
4.8 Certain of our Services may include social networking, chat room or forum features. When using these features please ensure that you do not submit any personal data that you do not want to be seen, collected or used by other users.
5 To Whom Will Your Information Be Disclosed?
5.1.1 Our employees;
5.1.2 Third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
5.1.3 Government bodies and law enforcement agencies and in response to other legal and regulatory requests, if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request;
5.1.4 Auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes or processes;
5.1.5 To any third party where such disclosure is required in order to enforce or apply our end user terms, and/or other agreements; or to protect the rights, property, or safety of our company, our customers, or others but always in accordance with applicable laws;
5.1.6 In the context of a possible claim, we may share your information with counsel or other third parties such as funders or other partners with which we may work.
6 Your Rights In Relation To Your Information
6.1 You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Please write to: email@example.com. Where appropriate under Data Protection Legislation, you may have your personal information erased, rectified, amended or completed as specified below:
(a) Access: you are entitled to be provided with a copy of the information we hold about you.
(b) Deletion: you have the right to ask us to delete personal information we hold about you though please bear in mind that we may need to keep all or part of your data in accordance with applicable Data Protection Legislation (e.g. if we need to keep all or part of your data to comply with our legal obligations, for record keeping or to keep providing you any of our services).
(c) Rectification: you are entitled to have any inaccuracies in the information we hold about you corrected.
(d) Withdraw consent: you have the right to withdraw your consent to any particular use of your data.
(e) Information: you have the right to be informed of the use to which your personal data is put.
(f) Restriction: under certain circumstances specified by Data Protection Legislation, you have the right to request us to restrict the processing of your personal data, or we may restrict the processing of your data (e.g. if you claim your data is inaccurate, you object to the processing of your personal data and we are considering your request, if processing is unlawful and you oppose erasure and request restriction instead, etc.)
(g) Object: you have the right to object to our processing of your personal data based: (i) on our legitimate interests or the performance of a task in the public interest; (ii) direct marketing (including profiling); (ii) processing for purposes of scientific/historical research and statistics.
(h) Portability: you have the right to request us to provide you with your personal data in a structured, commonly used and machine readable form and to ask us to transmit the data directly to another organisation if this is technically feasible.
6.2 Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).
6.3 We will require proof of your identity before providing you with details of any personal information we may hold about you.
6.4 We may only request a reasonable fee from you when your request is manifestly unfounded or excessive or repetitive or we receive a request to provide further copies of the same information.
7 Where We Store And Process Your Information
8.2 In the event the purposes for which we process personal information changes, then we will contact you as soon as practicable and seek your consent, where such notification relates to a new additional purpose for processing which is not compatible with, or similar to, the originally specified purposes.
9 Use Of Your Personal Information Submitted To Other Apps or Websites
9.1 We are not responsible for the privacy policies and practices of other apps or websites even if you accessed the third party website or app using links from our Website or by means of our services.
9.2 We recommend that you check the policy of each website or app you visit and contact the owner or operator of such website or app if you have concerns or questions.
10 Data Retention
11 Further Information
11.1 For complaints or for requesting further information from us on data protection and privacy or any requests concerning your personal information please e-mail us at firstname.lastname@example.org.
11.2 You can also contact the Information Commissioner’s Office if you have a complaint regarding your personal data that we cannot resolve. Their website address is:
12 Governing law and jurisdiction
12.1 Our treatment of your data shall be governed by the laws of England and Wales. Ay dispute arising from our treatment of your data shall be subject to the exclusive jurisdiction of the courts of England and Wales.